Privacy notice for the Pocket Printer app


Version: 1.2

Last updated: 5 March 2026

This privacy notice explains how the Pocket Printer mobile application (“the app”) processes data when you use it.

Karsten International B.V. provides the Pocket Printer app. We are responsible for deciding how and why personal data is processed.

Company: Karsten International B.V.

Overschiestraat 63

1062 XD Amsterdam

The Netherlands

Contact email: s.oost@karsten.nl

Phone: +31 20 261 4883

Website: www.karsten.nl

Availability of this privacy notice

This privacy notice is available:


The online version is always the most up-to-date version.


How the app works

The Pocket Printer app primarily works locally on your device. You do not need to create an account, and most functions operate offline.

This means:


However, limited technical information may be transmitted when you use specific features described below.


Permissions requested by the app

The app may request the following permissions from your device:


You can revoke any permission at any time in your device settings.


Data processed when using the app

Most features do not send any data to our servers. Limited technical data is transmitted only when the following features are used.


Firmware update telemetry

When you use the Firmware Update function, the following data is sent to our update server:


This information is used only to check whether a compatible firmware update is available for your printer.

The data is not used for profiling, marketing, or tracking users.


Security vulnerability reporting

When you use the Security vulnerability reporting function, if you are connected to the printer, the following data is transmitted via the content of the emails you send to us:


The data is used solely for communication purposes, and our servers do not record it


Purpose of data processing

We process data only for the following purposes:


Data storage and retention

Most information remains only on your device.

If technical data is sent to our servers (for example during firmware updates), it is stored only for a limited time.

Typical retention periods:


Telemetry and diagnostic data

The app collects limited telemetry only when you use the Firmware Update function.

Collected data:


Purpose:


Data recipients:


No analytics SDKs, advertising tracking, or user profiling tools are used in the app.


Third-party services

We may use service providers to operate parts of the infrastructure required for the app, such as:


These providers process data only on our instructions and under appropriate data protection agreements.


Third-party websites (Web Print)

The app includes a Web Print feature that opens external websites.

When you access these websites, those third parties may collect data such as:


These websites operate under their own privacy policies, and Karsten International is not responsible for their data processing practices.


Sharing of personal data

We only share data with third parties when:


Your privacy rights

Depending on applicable data protection laws, you may have the following rights:


You may also file a complaint with your national data protection authority.


Changes to this privacy notice

We may update this privacy notice if the app or legal requirements change.

If significant changes are made, the updated notice will be published on our website and made available in the app.


Contact

If you have questions about this privacy notice or about how we handle personal data, you can contact us:

Karsten International B.V.

Overschiestraat 63

1062 XD Amsterdam

The Netherlands

Email: s.oost@karsten.nl

Phone: +31 20 261 4883